CRM for business and sales automation in Kazakhstan

We connect sales, customer communications, data and digital services in a manageable system designed around company workflows.

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CRM consultant and business owner reviewing a sales process

01A visible lead journey

02Coordinated teamwork

03Controlled next actions

04Data for decisions

What changes in daily work

QazMarketing connects CRM, communication channels, your website and analytics into one manageable system. We start with the process, not a feature checklist.

CRM as the operating environment for your business

A business CRM should do more than store contacts. It connects the enquiry source, customer, opportunity, tasks, messages, documents and outcome. We design that relationship around the real customer journey and clear team ownership.

A project may combine a packaged CRM, custom modules, a website, chatbots, telephony, 1C and artificial-intelligence tools. The scope follows discovery, producing one coherent solution without unused complexity.

A visible customer database and communication history
Automated next actions with human control
Reporting by source, stage and sales outcome

How we implement CRM

1
Audit
Study objectives, workflows, roles and data.
2
Design
Define architecture, stages and acceptance criteria.
3
Configure
Build fields, pipelines, automation and integrations.
4
Pilot
Test real scenarios with a small user group.
5
Launch
Train the team, measure adoption and improve the system.

A digital system around your sales process

02

CRM implementation from audit to launch

Sales audit, solution design, configuration, migration, integrations and team training.

07

A CRM designed around your business

Build a system with the roles, workflows, APIs, reporting and integrations your operation needs.

08

Websites that send qualified leads to CRM

Fast responsive websites with SEO, analytics, secure forms and CRM integration.

09

Chatbots for sales and support

Lead qualification, answers, bookings, orders, notifications and a smooth human handoff.

10

AI for sales, service and operations

Practical AI use cases, connected CRM data, assistants and automation with quality controls.

Solutions for different business models

A practical CRM for small businessesLeads, customers, tasks, sales, messages and clear reports in one straightforward system.CRM for complex and project-based B2B salesManage accounts, contacts, long deals, quotations, repeat orders and receivables.CRM for product-based businessesWebsite, Instagram and messaging orders, product context, repeat sales and analytics.CRM from estimate to deliveryEstimates, site measurement, contract, production, installation, delivery and payment in one chain.CRM for service businessesEnquiries, reservations, scheduling, contracts, upsells and repeat visits.

We work with Kommo

We configure Kommo for conversational sales: pipelines, Digital Pipeline, channels, automation and analytics.

QazMarketing — official Kommo partner

Knowledge

2026-08-30

Five CRM integration risks

Why data exchange fails and which decisions are required before connecting 1C, a website and messaging channels.

2026-08-30

CRM implementation readiness checklist

What to collect before CRM configuration: objectives, workflows, roles, data, integrations and acceptance criteria.

2026-08-30

How to know when your business needs CRM

Seven observable signs that distinguish a real CRM need from the desire to buy a fashionable tool.

Frequently asked questions

What does CRM change for a business?

Can implementation start with one team?

Which CRM products do you implement?

Let’s discuss your task

Describe the task and we will clarify the context and suggest a practical next step.