What changes in daily work
Kommo works especially well for teams that sell through conversations. We connect channels, handling rules and quality control in one process.
Solution scope
- Pipelines, fields and permissions
- Messaging, broadcasts and automation
- Data migration and team training
How the result is accepted
At the start we agree measurable criteria, owners and project boundaries. Switching software on is not treated as a completed implementation: the team verifies real scenarios, data and the customer’s next action.
Kommo and amoCRM for conversational sales
Kommo is the current name of the platform previously known as amoCRM. We configure pipelines, fields, Digital Pipeline, sources and permissions so each salesperson sees the complete conversation and required next action.
Kommo broadcasts use agreed segments and channels. Recipient consent, provider limits, reply handling and transfer of an interested customer to a salesperson are built into the scenario.
- Messaging and lead-source connections
- Stage automation without uncontrolled bots
- Segmentation, broadcasts and outcome tracking